Privacy Policy

Your privacy is important to us. It is OptiX Interactive's policy to respect your privacy regarding any information we may collect from you across our website and during our events.

1. Information We Collect

We may collect personal information from you when you:

• Submit an inquiry via our contact form.
• Sign a Rental Agreement or Media Release Waiver.
• Participate in our interactive events.

Waiver Data: If you sign our digital waiver, we collect your name, email address, event date, and the names of any minors attending the event. This information is used solely for liability and insurance purposes.

2. Children’s Privacy & Minors

OptiX Interactive provides entertainment services for families, including children. However, we do not knowingly collect personal data directly from children under the age of 13 without parental consent.

Any data regarding minors (such as names listed on waivers) is collected strictly from parents or legal guardians. By submitting a waiver, you represent that you have the legal authority to provide such information.

3. Use of Photos & Video

As outlined in our Media Release Waiver, we may capture photos or video footage during events for marketing purposes (including this website, Instagram, and Facebook). We respect your privacy; if you prefer not to be photographed, please inform the OptiX Interactive staff upon our arrival at your event.

4. Third-Party Services

We use trusted third-party services to operate our business:

• Formspree: Processes our contact and waiver forms securely.
• Square: Handles all payment processing and card-on-file security. OptiX Interactive does not store your full credit card numbers on our own servers.
• Google Analytics: May be used to track anonymous website traffic usage.

5. Contact Us

If you have any questions about how we handle user data and personal information, feel free to contact us.